Powerful Solutions, LLC - Service Agreement
This Service Agreement ("Agreement") is between Powerful Solutions, LLC ("Company") and you, the Client. It outlines the terms and conditions that apply to all services provided by Powerful Solutions, LLC. By approving a quote, scheduling service, or submitting payment through our system (including Jobber's Client Hub), you acknowledge and agree to be bound by this Agreement. **Unless specifically stated in your quote, all services are considered one-time services** and will not be scheduled again automatically. Please review the following terms carefully, as they govern the scope of work, scheduling, billing, cancellation, and responsibilities for both parties.
Quote Approval & Scheduling
Approval does not guarantee immediate scheduling - appointments are based on route optimization and availability.
​Powerful Solutions, LLC reserves the right to modify, delay, or cancel service at its discretion due to weather, safety, or operational reasons.
Quote Validity
Quotes are valid for 30 days from the date issued. After that, pricing and availability may change.
Client Prep Responsibility
Client must complete all prep steps before service.
If you haven't received prep instructions at least 48 hours in advance, it's the Client's responsibility to review them at: www.triangleshine.com/prepare
Failure to prepare may result in delays, cancellations, or additional fees.
Payment Terms
Homeowners: Payment is due at completion of service.
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Property Managers: Net 15 terms apply.
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By approving this quote, you authorize Powerful Solutions to charge any payment method on file for outstanding balances.
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Accepted forms of payment: credit/debit cards (Visa, Mastercard, Amex), cash, or approved business checks.
Late Payments
Payments not received by the due date are subject to a 5% late fee.
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Interest may accrue per North Carolina law.
Photos & Video Use
We may take photos or videos during or after service for quality control, training, and promotional use. By approving this agreement, you grant Powerful Solutions permission to use these images on our website, social media, and marketing materials, unless you request otherwise in writing.
Holiday Lighting (If Applicable)
Deposit & Payment:
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50% non-refundable deposit required upon approval.
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Final balance charged upon installation.
Substitutions:
If a quoted product is unavailable after approval, we may sue a similar product or apply a credit to your balance.
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Maintenance & Access:
Submit all holiday light maintenance request through the Booking Page.
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Please ensure safe, accessible areas for installation and promptly report any issues.
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Liability:
Powerful Solutions, LLC is not liable for any injuries, damages, or incidents resulting from installed holiday lighting systems.
Plan Renewals & Recurring Services
For recurring services (e.g. quarterly gutter cleaning):
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Future visits will be scheduled every 3 months unless otherwise requested.
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Billing occurs automatically after each visit.
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You agree to a 90-day minimum, after which you may cancel at any time.
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Cancellation before 90 days result in a in a charge for the full 90-day period.
Pricing & Additional Work
Service and costs are outlined in the quote.
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Requests outside the agreed scope may incur additional charges.
Terms Changes
Powerful Solutions, LLC may update these terms with written notice to you.
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Any changes must be agreed upon in writing by both parties.
Cancellation & Rescheduling
Cancel/reschedule with at least 24 hours' notice to avoid fees.
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Less than 24-hour notice will result in a fee of $150 or 20% of the quote, whichever is greater.
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If payment has not been received, Powerful Solutions, LLC reserves the right to cancel without prior notice.
Weather Policy
Services may be rescheduled due to inclement weather based on OSHA safety guidelines.
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You'll be notified if a reschedule is necessary.
Agreement Acknowledgement
By approving a quote provided by Powerful Solutions, LLC - you acknowledge and agree that:
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1. You're entering a binding agreement with Powerful Solutions, LLC
2. You are responsible for all payments described.
3. You provide explicit written authorization for Powerful Solutions, LLC to charge any saved payment method on file for outstanding balances related to the agreed-upon services.
4. You understand that scheduling is based on availability.
5. You accept all terms and conditions outlined in this agreement.
This Agreement applies to all services accepted or performed by Powerful Solutions, LLC, and remains in effect until completion of services or terminated in writing by either party.